Zango Foundation's formal commitment to equality, inclusion, and the dignity of every person we serve and work with.
Zango Foundation is an equal opportunity organisation. We are committed to providing a safe, inclusive, and respectful environment for all individuals — including the communities we serve, our volunteers, staff, interns, contractors, donors, and partners.
We do not tolerate discrimination, harassment, or unfair treatment of any kind. This mandate applies to all Zango Foundation activities, programmes, events, hiring practices, and engagements — both in-person and digital.
Zango Foundation prohibits discrimination on the basis of:
Zango Foundation is committed to ensuring that no child, young person, or community member is excluded from our programmes on any discriminatory basis. We actively work to identify and remove barriers to participation — including physical, linguistic, economic, and social barriers.
We design our programmes to be accessible and culturally appropriate, and we continuously seek feedback from the communities we serve to ensure we are meeting their needs equitably.
All applications for volunteering, internships, and employment at Zango Foundation are assessed solely on the basis of skills, qualifications, experience, and alignment with our mission. We encourage applications from individuals of all backgrounds, particularly those from marginalised and underrepresented communities.
We will not use any of the grounds listed in Section 2 as a basis for rejecting, disadvantaging, or limiting the opportunities of any applicant or team member.
Harassment — including verbal, written, physical, or digital conduct that demeans, intimidates, or creates a hostile environment — is strictly prohibited. This includes, but is not limited to:
Anyone found to have engaged in harassment will be subject to disciplinary action, up to and including termination of their relationship with Zango Foundation and referral to relevant authorities.
If you believe you have experienced or witnessed discrimination or harassment involving Zango Foundation — whether as a community member, volunteer, staff member, or external stakeholder — we encourage you to report it. All reports will be treated confidentially and investigated promptly.
You may report a concern to:
Email: info@zangofoundation.net
Phone: +260 979 692 202
Address: Plot 1313, Simon Mwansa Kapwepwe Road, New Avondale, Lusaka, Zambia
Zango Foundation will not retaliate against any individual who raises a concern in good faith.
This mandate is reviewed annually by Zango Foundation's Board of Directors to ensure it remains relevant, enforceable, and aligned with evolving best practices and Zambian law. All staff and volunteers are required to read, understand, and abide by this mandate as a condition of their engagement with the organisation.
This mandate is aligned with: